Customer service!! Ran into a few issues and I was able to talk to Lisa right away. One night it was 9pm and I just finished a shift and had a few questions and she took the time out to troubleshoot and answer questions!

Keeps liquid cool for over 24 hours. Very handy when traveling. Have not tested for warm items

I fill up the chiller as directed. By the morning, the ice is completely melted and the water is barely cool. I don’t feel it is keeping my breast milk cool enough overnight.

It works! Easy to carry! Portable

Super convenient at work and makes it easy to portion out milk for next day’s bottles when I get home.