The Ceres Chill Lifetime Warranty
We strive for 100% satisfaction with all our products. Moms deserve the best!
That’s why, for the original purchaser, all Ceres Chill parts are covered by a Lifetime Warranty. Just reach out with your name and order number and let us know what needs to be replaced!
What’s excluded from this Lifetime Warranty?
The Lifetime Warranty extends to the original purchaser of the Ceres Chill item only when purchased from Ceres Chill directly or one of our authorized retail partners. For availability reasons, we are unable to replace Limited Edition items; instead we offer you a product of equal or lesser value.
This warranty doesn’t cover normal wear and tear such as scratches from use or damage caused by travel (Air carrier handling, TSA, or other air travel security measures).
What if my Ceres Chill product was a gift?
As long as we can verify the purchase with the original purchaser’s name or order number, we’re all set!
We'll pay half the shipping. The balance of the cost will apply on all warranty replacements.