Ceres Chill was so kind to give us a code for some free celebration goodies in celebration of welcoming our new little girl - that includes - a freezable inner chamber, wipes, and 2 sipper lids! I am so grateful for your thoughtfulness. Thank you Ceres Chill!

Excellent customer service! I reached out to request a replacement piece and got a very quick response, explanation, and proposed solution for my Ceres Chill (which I love). Wonderful experience all around

My glass bottle chipped after using it in the chiller for the first time.

I reached out to the customer service team. They got back to me within an hour, explaining the possible causes and how I can avoid the same thing from happening.

They also offered a free replacement under the lifetime warranty.

Great quality of product and outstanding customer service.

So responsive I’ve gotten replies from multiple teams members sometimes for my emails 10/10 will use FOREVERRRR

Very supportive and kind. The response time was very fast.

I ordered a custom engraved chiller & the initial result was much smaller than anticipated for the design. I contacted customer service & they were able to send again. The new chiller looks great and I was very impressed with how the response was handled!

My ceres chill wasn’t keeping my ice cold so I messaged customer service and they sent me a replacement for free. The new one works great! It kept ice cold overnight without the lid on. Such a seamless process and they were very quick to respond. Absolutely love my Ceres Chill!

Customer service was great and resent my order when the USPS was super slow in getting it to me.

Ceres chill is 100% a reliable brand! Anytime I have questions I would send an email and get a fast response super sweet! Not to mention how much I love my chillers I have the og and the Demi my combination includes the bloom bottle that I like to change the inner chamber for. I just prefer to looking into the glass and make sure I got all the fatty out 🫶🏻

Ceres chill helped me going with pumping at work and MOTN pump. I would also use it for long trips as warmer, dump ice and get warm water at gas station and pour milk in stainless steel chamber. I also ordered OG+ and demigoddess for short trips because I am Petite Supply Girly!

I wish every company had this level of customer service. I received a bloom bottle with the nipple adhered to the lid causing silicone to peel off the nipple and get stuck to the bottle. I messaged customer service thinking they would just let me know how to replace the nipple. Nope, they sent a brand new bottle. Absolutely majorly impressed with their dedication to quality and customer satisfaction. Can’t wait to shop again 😊

Thank you you and your products are the best for on the go

I’m awful at leaving reviews, even for products I absolutely love, but Ceres Chill made me go out of my way to write one.

We’re very conscious about what we use in our home and only choose glass or stainless steel whenever possible. I purchased two Bloom bottles and was immediately impressed with the quality. When my baby would only take wide-neck nipples, I emailed Ceres Chill with a simple question. Not only did they respond right away, but they also sent me the adapter I needed completely free, even though I never asked for it.

What stood out the most was how genuinely kind they were. Every conversation felt like they truly cared about helping me, not just making a sale.

A few months after purchasing, I accidentally dropped one of the bottles while washing it and it shattered on our tile floor. Life happened after that. Between having a baby and later going through a miscarriage, I never got around to reaching out. Almost a year later, I learned they offered a lifetime warranty and decided to email them. Once again, they responded quickly, kindly, and offered a replacement for only the cost of shipping.

These days it’s rare to find a company that not only makes amazing quality products, but also has genuinely kind people behind it. Ceres Chill has both. They truly care about their customers, and that’s something you don’t see often anymore. They’ve earned a customer for life.

Amazing resolution to an issue with the inner chamber. They understood I may have made a mistake and the inner chamber got damaged they were willing to send me another for a nominal fee. Thanks for supporting a breast feeding mom!

Yaya was helpful and gave great detail! I had a lot of questions so I appreciate her thoroughness.

Best products AND best service !

Always amazing. So understanding and quick to help solve any problem, and always above and beyond. My chillers suffered injuries in shipment (definitely the courier) but I spoke to Yanina and she was able to sent replacement parts out so fast- I got the email saying my replacements were ordered just an hour after. This company always impresses me.

I have flat and very inverted nipples, and I had almost lost hope that I would be able to nurse my newborn. With my first baby, I tried using Medela, but it wouldn’t stay in place and irritated my baby, so I ended up exclusively pumping.

This time, I really wanted to nurse, and this amazing nipple shield made all the difference. My lactation consultant recommended it, and my baby started latching like a pro without any effort.

I love how well it stays in place, and the color-changing feature is a great touch. I’m truly happy with this product. A big thank you as well to the customer support team for helping me get it quickly.
Thanks a ton!

I recently got my CERES CHILL OG Breastmilk Chiller in Plain Sight Camo and I’m already loving it. Stylish, discreet, and perfect for moms on the go.

What really stood out was the amazing customer service. I reached out about the Mimi & Pal Ren Organizer, and Bailey from Ceres Chill went above and beyond. She answered all my questions, shared her experience as a mom, and even sent real photos of the product she personally uses.

It’s rare to find a brand that truly supports moms not just with great products but with genuine care. Thank you, Bailey, for helping me feel confident in my decision!

I emailed about a portion of my upper parts being cracked and they immediately replaced it. I had just gone back to work so was already anxious about milk storage, pumping, etc. so it was a huge relief to know that the company continues to support mothers even after the initial purchase. The customer service felt so personalized and genuine and I really appreciated it. Totally a company worth patronizing. Aside from that, the chiller is worth every penny! I do wish the inner chamber were bigger (I don’t like the idea of storing in the outer chamber to reduce milk touching more than one surface and of course the added cleaning), so I guess it’s a good thing I bought the double pack!

I cannot say enough good things about the breastmilk chiller!! I don’t know how I ever survived without one. It has made traveling with my breastmilk so much easier. We recently took it on a trip to a waterpark and it was a game changer for keeping my milk cold during that trip. I also have been using it for when I’m at work. My milk is always cold when I come home. It’s so nice not carrying around a junk lunchbox with ice packs and 1 million collection cups. I love that the company is small owned. The customer service has been top tier. You can tell every piece of this breastmilk chiller was well thought through!!!